Monday, January 24, 2011

Great story about customer service

New Fund Raiser info & Party entry changes!

Fundraiser Changes
 
We are so excited to tell you about the new changes we are making to our fundraiser program. To start off, there will be no shipping charge on any fundraiser order no matter what the size (despite what you might have seen in  previous announcements). The fundraiser will still have our inspirational line of 7 oz candles, our Pet Sensitive OAM line, as well as a variety of warmers. Also we have added 25 of our new 7.3 oz house cubes in our top fragrances.  
 
  Also if your fundraiser sells more than $5,000  from now on, your organization will receive a 2% bonus, for a grand total of 53% of the total sales! We are confident that this new fundraiser program will help you and your organization reach new heights.
Changes to Setting up Party Orders
 
  In order to simplify the party order process, on Tuesday January 18th the system will only allow you to enter two types of Parties. A continental US Party and a Puerto Rico, AK, HI, Virgin Islands Party.

This new process is designed to simplify and make it easy to set up a party. You will still be able to hold E-Parties, Parties in a Bag and Home Parties but will not have to figure out what to enter for your party type. You may still add the type of party in the description just to help you know which party is which. When doing an E-Party,  a party id will still be generated if these are the type of parties being held.

Sunday, January 2, 2011

Whats New - Whats Changing in 2011


- 2011 Innovation Starter Kit. The For Every Home Innovation Kit still contains one of each of our innovations (Soy Candle, OAM Gel, OAM Spray, House Soy Cube, Nectar, Multi-Purpose Warmer) it also still contains all your marketing materials (Buy, Host, Join brochures, order forms, 2011 catalogs, Celebrating Women Magazine). The main difference is instead of receiving a the 25 top fragrance samples, each new consultant will now receive all fragrance samples (over 100) within the 2011 catalog and they come in heat resistant, fashion forward tote.

- All new Consultants who signed up in December 2010 will receive a 2011 Sample Set and (15) 2011 Catalogs free of charge. Also any existing Consultant who purchased an Upgrade Kit in either November 2010 or December 2010 will also receive (15) 2011 Catalogs and a 2011 Sample Set.

- 2011 Innovation Kit will now cost $99.99 (shipping included). In 2010 a Consultant had to pay $79.99 for the starter kit plus an additional $100 if they wished to have all fragrance samples. This meant a total cost to the Consultant of $179.99. Now every new Consultant receives the $179 value for only $99. This is a great savings to our new Consultants.

- Each existing Consultant can purchase a 2011 Sample Set (all 100 + samples in a heat resistant, fashion forward tote) for only $39.99 (shipping included) starting January 3rd 2011. The item number for this kit is #10106. Each Consultant can only purchase one and must do so by contacting Customer Service to purchase.

- The 2011 Party in a Bag will be available starting January 7th 2011. Each consultant can purchase as many Party in the Bag’s as the choose. Each Party in the Bag will contain (2011 Catalogs, Host Brochures, Join Brochures, Order Forms, and 20 individual samples all inclosed in a fashion forward tote. Party in the Bag’s will now cost $29.99 (shipping included). Please stay tuned for a flyer and more information to come soon.

- 2011 also brings a new Fast Start program. Each new Consultant will now have 67 days to compete in this program. There are three award tiers within the program. Each new consultant is awarded based upon their performance in this one 67 day period. Any Consultants who are currently working through their Fast Start will we rolled into this new program starting January 1st 2011. Please see our new Fast Start pdf for all the details. The Kick off program still exists as part of this new program and works in the fashion it always has.

- New 2011 Catalogs will be available for pre order starting the 3rd of January 2011. They will start shipping before the 14th of January 2011. We estimate that they may start shipping as early as the 7th of January 2011.

- New products in the 2011 Catalog will be able to be purchased and will also start shipping beginning the 14th of January 2011 or sooner if so announced.

- The 2011 Fundraising program will also be undergoing a change. All fundraisers that are under $5,000 going forward will be subject to 10% shipping charges. All fundraisers over $5,000 in total sales will ship for free.

- The new mini samples seen in the party in the bag and the 2011 Sample Set will be available for purchase as individual fragrance samples, starting the 14th of January 2011. The cost per sample will be $.65 each if you need to purchase these for samples or to replace part of your kit. They will be a business tool and receive no volume and work like catalogs do with regard to shipping. They ship for free but are subject to handling fees pending the total order size and quantity.

- The existence of FEH Bucks. FEH Bucks can be used same as cash on the For Every Home website and as such, Consultants who receive FEH bucks, receive volume on products purchased with them (assuming the product they purchase carries a volume number associated with it)

- For Every Home will be announcing a new Recognition program in the next few weeks to recognize Consultants as they promote through the ranks of the company. Please stay tuned for a flyer on this and more information.

- Marketing materials: With new products and a new catalog, For every Home will need some time to redo our product brochures and other tools that are in printed and in an online form. We will be working on these projects over the next two weeks and ask for your patience as we work to change these tools for you. We are working to have them done by the 15th of January 2011.

Saturday, January 1, 2011

Whoo Hoo!! Happy New Year!

Good Morning and HAPPY NEW YEAR!
2011 is here can you believe it? Time seems to move so fast! What I love most about New Years is the opportunity to begin again!
Everyday is a new beginning, but for some reason - January 1st always feels like a second chance.......almost like a "do-over"
We set new goals and look at the upcoming year in anticipation and hope. Hope for something bigger, something better, something more in our lives.
This new year, for me, holds so much promise - so much opportunity - so much hope. FOCUS is going to be my word of the year!
FOCUS on my family...
FOCUS on my personal business...
FOCUS on helping others achieve more.

What will be your word for 2011?

REMINDERS.............
1. Orders placed until January 3rd can be backdated to count for December - (many of you are less than 100 away from being active and/or moving up.)
2. Team Conference Call Monday Night - Here's the call in information
3. Orders for the new sample kit and catalogs begin Monday
4. Atlanta Blitz Registration is due Jan 7th if you want to receive a sample kit for FREE!
5. December's team challenge is due before the 3rd!
6. Income Tax workshop at my home on Jan 7th. please RSVP



To your success in 2011!